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ActiveNet Support Request Form

For after-hours staff password rests/account lockouts ONLY (after 4:30 p.m. / before 8:30 a.m. / weekends and holidays), call our Corporate Contact Centre at 519-741-2345.

During business hours or for any other ActiveNet support requests, please submit the form.

First Name

Last Name

e-mail address

Phone number

What can we help you with?

Password reset or account lockout

PIN pad issue

Add a new user

Change to an existing user account

De-activate user

Request training

Request support with reporting

General question (examples: general ActiveNet information, project requests or functional questions/issues)

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