Core values

Our people trust and respect
"Trust goes hand in hand with respect. Our people care about each other as colleagues and friends. We listen carefully to understand. We share our knowledge openly and gently. We are sincere and kind. We embrace the value of others’ contributions. We are different, and so much stronger because of that. We contribute to a safe, healthy and stimulating dialogue, creating an environment in which we all can participate, without fear or hesitation."

Our people collaborate
"We appreciate different perspectives and engage in positive discussion. Our people create teams that have specific goals to achieve and we wisely use our resources to get the task done. We partner with others when we can. We help each other succeed. We thank each other for the small things, and celebrate jobs well done. Together, we build new knowledge and we innovate. Collaboration and teamwork are, by their nature, inclusive."

Our people change and grow
"Our people find opportunities for fresh ideas, and also analyze our motives for change. We ask first and listen to those who are impacted most by change. We explain the context around change and we ask questions to clarify. We adapt and learn new skills. We coach each other so we can take better care of our citizens. We look toward the future and plan so our services stay relevant and effective."