Required fields are marked with asterisks (*)

Application for assisted sidewalk and windrow snow clearing services

This application form is for sidewalk and windrow snow clearing services for eligible seniors and persons with a disability. Please read this application information carefully.

If your application was successful in previous winter seasons, you do not need to re-apply. Staff will be in contact to enroll you in the program for the coming winter season and beyond.

Applications for winter 2023/2024 closed on October 31, 2023. We will consider your application for winter 2024/2025.

Who qualifies?

  1. Must be age 65 years or older.
  2. Have a disability which prevents snow removal.
  3. Must be a Kitchener resident.
  4. Reside in a single family, semi-detached or duplex dwelling unit and be owner or renter of such property.
  5. Have no person living in the same dwelling unit who is physically capable of snow removal.
  6. The total gross household income for all people living on the premises aged 18 or over must not exceed $46,000.
  7. Agree to a waiver of claims against the City with respect to any property or other damage which might arise out of the services being provided.

The program provides snow removal services for eligible seniors and persons with a disability. This service starts following a snowfall of more than 2.5 cm (1”) and consists of snow removal from city sidewalks fronting onto houses, sidewalks beside corner lots and driveway windrows (i.e. the pile of snow at the bottom of the driveway that is left after a snow plow clears the street).

This service does not include driveways or any walkways leading to the entrance of the home.

To apply for this program, complete and sign the application form attached. Successful applicants will be notified by email and/or phone. Applicants are reminded that meeting all the eligibility criteria does not guarantee a spot in this program as there are limited spaces available.

Applicants are reminded that if their application is approved they will be automatically enrolled into the future years of the program and do not need to re-apply again.

For more information, contact Snow Clearing Assistance staff by email at or phone at 519-741-2600 ext 4233.

Contact information and address of residence:

Household income:

To be eligible for the program the total gross income of all people living on the premises aged 18 or over must not exceed $46,000. Please complete the following:

Household occupants:

Please select the boxes that apply:

Acknowledgement of understanding:

I understand that the Assisted Sidewalk and Windrow Snow Clearing Services work as follows:
I understand and acknowledge the following:
Would you like to participate in a survey to evaluate the effectiveness of the program?

Personal information is being collected under the authority of s. 28(2) of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and will be used to review applications for the application for assisted Sidewalk and Windrow Snow Clearing Services program. This information will be shared with staff who require it for their work as part of reviewing applications and will be stored on a server owned by a Third Party Service Provider (eSolutions Group) located in Canada. The personal information collected herein will be used only for the purposes relating to the program and will be protected in accordance with the requirements stipulated in the MFIPPA. 

Inquiries about the collection, use or disclosure of your personal information should be directed to

Proof documents:

The following type of documents may be requested by the City (but do not need to be included at this time).

Proof of age documents may be:

  • Senior citizen card
  • Birth certificate
  • Passport
  • Driver’s license

Proof of disability documents may be:

  • Accessible Parking Permit issued by the Ontario Ministry of Transportation (M.T.O.)
  • Canadian Pension Plan (C.P.P.) Disability Benefit Card
  • Canadian National Institute for the Blind (C.N.I.B) Client Card
  • Disability Travel Card
  • Ontario Disability Support Program (O.D.S.P) Receipt
  • Medical proof from a Canadian Regulated Health Practitioner

Proof of total gross income may be:

  • Notice of Assessment(s) from Revenue Canada for the preceding taxation year for all people living on the property.

If you require this document in an alternative format, please contact 519-741-2600 ext 4233, or email at