For Natural Gas Emergencies Call 911
Please provide both the billing contact (owner) and site contact (contractor) information.
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Please review the multi-meter manifold request process and ensure all steps have been completed:
Personal information is being collected under the authority of s. 28(2) of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and will be used for gas meter set requests . This information will be shared with staff who require it for their work as part of Kitchener Utilities and will be stored on a server owned by a Third Party Service Provider (eSolutions Group) located in Canada. The personal information collected herein will be used only for the purposes relating to the program and will be protected in accordance with the requirements stipulated in the MFIPPA.
Inquiries about the collection, use or disclosure of your personal information should be directed to Kitchener Utilities 519-741-2600 or email to: utilities.dispatch@kitchener.ca.
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