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Opening a new owner utility & property tax account 

Please complete the online form below.  If you have questions, please contact us at 519-741-2450 or email us at revenuecustomerservice@kitchener.ca.

  • A $44.46 plus HST administration fee will be applicable for new utility accounts or for transferring your existing service.
  • A $44.46 administration fee will be applicable for new property tax accounts or for transferring your existing account.

Online transactions can take up to 14 days to process.  If your request is outside this time frame, please contact our office directly at 519-741-2450.

Have you ever had an account with Kitchener Utilities?
 

New service information



Is your mailing address for the new service the same as the new service information entered above?
 



Land acknowledgement

The City of Kitchener is situated on the traditional territory of the Chonnonton, Anishinaabeg, and Haudenosaunee Peoples. We recognize our responsibility to act as stewards for the land and honour the original caretakers who came before us. Our community is enriched by the enduring knowledge and deep-rooted traditions of the diverse First Nations, Métis, and Inuit Peoples who live in Kitchener today.